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Rectxt troubleshooting steps
Rectxt troubleshooting steps

Follow these troubleshooting steps to resolve technical issues

Brian Thompson avatar
Written by Brian Thompson
Updated over a week ago

If you are getting the 'Oh no' pop up then follow these steps to get things back on track.

Things to know:

  • Follow these steps in order one by one.

  • Try to send a text after each step to see if the issue is resolved.

  • If the issue is not resolved, then move onto the next step.

Step 1: Close/re-open your browser

Step 2: Log in/out via the Account Settings Page

Step 3: Reinstall the Chrome extension by clicking 'Remove' and then 'Add' (make sure to close/reopen your browser afterwards).

Step 4: Contact our Support Team

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