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How to send messages in Freshteam
How to send messages in Freshteam

We've made it super-easy for recruiters to text with candidates directly from Freshteam - here's how...

Brian Thompson avatar
Written by Brian Thompson
Updated over a week ago

Sending 1:1 text messages

Note: at this time, in order for texts to be recorded under the comments section, the FIRST text that you send to a candidate must be from the Job that they applied to (not from their profile under 'Candidates' or 'Talent Pool' lists)

Once this is done then you can text those candidates from Candidates and Talent Pool views moving forward.

All you need to do is click on the highlighted phone number and the Rectxt chrome extension will automatically open and import the candidate's details. If you are already texting with a candidate then Rectxt will automatically open up the Chats tab so you can continue your conversation with ease:


Sending 1:Many Text Messages (Mass Messages)

Note: at this time, Mass Messages can only be sent from the list of candidates in a Job (not from lists under 'Candidates' or 'Talent Pool' tabs).

Recruiters can send group text messages (we call them Mass Messages) to multiple candidates at once directly the list of candidates under each Job. These messages convert to 1:1 messages when the candidate responds so they won't know they're part of a group message.

Simply open a Job and select the candidates that you'd like to send a Mass Message to and click on the Rectxt Chrome extension tab on the right-hand page margin. Don't forget to use the custom fields to make your message more personal, or use message templates to save lots of time!

The maximum amount of candidates that you can send in a Mass Message is 50. The more candidates you add to the Mass Message, the longer it will take for it to finish sending the text messages to everyone.

Questions?

Reach out anytime via the support tab in the settings page.


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