FAQs

Forgot your password?

How to reset your password

Written by Bradley Clark
Updated over a week ago

How to resubscribe a candidate who has previously opted-out

We've made it really easy to resubscribe a candidate who has previously opted-out - here's how:

Written by Brian Thompson
Updated over a week ago

How do I cancel my plan?

We'd hate to see you go but here's how you cancel a plan.

Written by Brian Thompson
Updated over a week ago

Why won't the extension open over a new Google search page tab?

The extension won't open on the default Google search page when opening a new tab - here's why.

Written by Brian Thompson
Updated over a week ago

Short Codes

Why we don't currently offer short codes

Written by Bradley Clark
Updated over a week ago

What to expect: how to get your landline text-enabled with Rectxt.

An explanation of the process to text-enable a landline and some FAQs about how it works.

Written by Brian Thompson
Updated over a week ago

Why am I getting multiple desktop notifications for 1 text received?

Why this is happening and how to (easily) fix it.

Written by Brian Thompson
Updated over a week ago

Opt-ins & opt-outs: an overview

What you need to know about opt-ins & opt-outs and why they're important.

Written by Brian Thompson
Updated over a week ago

What payment information do you store?

Written by Brian Thompson
Updated over a week ago

How do emojis impact my texts remaining balance?

An explanation of how emojis affect the character count in your text messages.

Written by Brian Thompson
Updated over a week ago

If I upgrade back to a paid plan can I get the same Rectxt Number that I had before?

Can you get your old Rectxt Number back?

Written by Brian Thompson
Updated over a week ago

What happens if I downgrade to the Starter Plan?

If you downgrade to the Starter Plan this is what happens

Written by Brian Thompson
Updated over a week ago

How do text Campaigns & hotkeys work?

How does the Campaign and hotkey feature work?

Written by Brian Thompson
Updated over a week ago

How much does it cost to text-enable my landline?

There are no additional costs to text-enable your existing landline.

Written by Brian Thompson
Updated over a week ago

How can I turn off Desktop Notifications?

Written by Bradley Clark
Updated over a week ago

How do I downgrade from Annual to Monthly?

Written by Bradley Clark
Updated over a week ago

Can I text enable my current landline as my Rectxt Number so that I can text from my landline?

How to text-enable your existing landline.

Written by Bradley Clark
Updated over a week ago

What happens if someone calls my Rectxt number?

Written by Bradley Clark
Updated over a week ago

Are Brian and Brad really recruiters?

Has Rectxt really been designed by actual recruiters, or is it just marketing hype?

Written by Bradley Clark
Updated over a week ago

Will my texts expire?

Written by Bradley Clark
Updated over a week ago

What happens if I upgrade mid-month from Pay As You Go to (Pretty Much) Unlimited.

Written by Bradley Clark
Updated over a week ago

Why can't I see my area code when signing up for a Rectxt Number?

We have numbers in all states and provinces however some area codes aren't available.

Written by Brian Thompson
Updated over a week ago

Where can I use Rectxt?

At the moment, Rectxt is only available in the United States and Canada.

Written by Brian Thompson
Updated over a week ago